Last Updated: October 2025
At Dunes Energy & Industrial Supplies L.L.C. (“Dunes Energy”, “we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services.
1. Information We Collect
We may collect personal and non-personal information in the following ways:
Information you provide: such as your name, company name, email address, phone number, and message details when you fill out contact forms or request quotations.
Automatic data: such as your IP address, browser type, device information, and website usage data collected through cookies or analytics tools.
2. How We Use Your Information
Your information is used to:
Respond to inquiries and provide requested services or quotations.
Improve our website, products, and customer experience.
Communicate updates, promotions, or business information (only when consented).
Maintain security and prevent fraudulent or unauthorized activities.
3. Data Protection & Security
- We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
- Our website and internal systems comply with UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL) and industry security standards.
4. Sharing of Information
We do not sell, trade, or rent personal information. We may share data only with:
- Our system administrators.
- Our supporters when they (in order to provide support) need to get the information about the client accounts and access.
5. Cookies & Analytics
- Our website may use cookies and analytics tools (such as Google Analytics) to enhance user experience and analyze traffic patterns.
- You can adjust your browser settings to refuse cookies, though some website features may not function properly as a result.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by UAE law and business practices.
7. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal changes or company updates. The revised version will be posted on this page with a new “Last Updated” date.
10. Contact Us
For any questions or requests related to this Privacy Policy or your personal data, please contact us at:
Dunes Energy & Industrial Supplies L.L.C.
Head Office: Abu Dhabi, United Arab Emirates
Email: info@dunesenergy.ae (replace with your actual contact email)